# Chota roadmap: what we started in April 2026 and do not yet call finished

Canonical HTML: [https://agents.chota.by/en/blog/chota-product-roadmap-april-2026](<https://agents.chota.by/en/blog/chota-product-roadmap-april-2026>)

Language: en

Roadmap

Published: 2026-04-21; modified: 2026-07-22.

Author: [Chota Team](<https://agents.chota.by/en/about>) — Product editorial team

This article was prepared by the Chota team. Product claims were checked against the platform's current capabilities, while external facts were checked against the primary sources linked on the page. Material changes are reflected in the update date.

Historical post: capabilities and terms reflect the publication date. The current voice pilot is connected with the team.

[Current product](<https://agents.chota.by/en/product>)

[Current pricing](<https://agents.chota.by/en/pricing>)

In April 2026 we opened several product tracks. This single decision log separates work in progress from functionality available to customers.

![Chota roadmap with separate unfinished tracks for voice agents, reviews, CRM, and partnerships](<https://agents.chota.by/images/blog/product-roadmap.webp>)

## Four tracks and their honest status

We began exploring voice workflows on April 15, review collection and analysis on April 17, and a native CRM track on April 21. In parallel, we discussed potential partnerships for integrations and go-to-market work.

These dates indicate the start of work, not a public release. Until a feature has been tested and appears in the available product, we label it as a development track.

- Voice agents: research into calls, consent, cost, and operator handoff.
- Reviews: consolidating signals and recurring themes without promising automatic management decisions.
- Chota CRM: a separate product track; current CRM integrations do not mean a native CRM is released.
- Partnerships: discussions are not agreements until there is a confirmed public outcome.

## How we decide what becomes a product feature

Every track needs an observable customer process, an owner of the outcome, and a safe fallback. We test whether the feature solves a recurring problem better than an existing integration or a scoped service project.

If a task is unique to one company, it may remain a custom project. Only a repeatable workflow that can be supported without hidden manual work belongs in the product.

## Where to check the current status

The product page lists currently available capabilities. This article preserves decision context and dates, but it does not replace the Chota interface or the commercial description at the time of connection.

## Sources

- [Current product capabilities](<https://agents.chota.by/en/product>)

- [Chota custom services](<https://agents.chota.by/en/services>)

[How we launched the Chota knowledge base and where its limits are](<https://agents.chota.by/en/blog/knowledge-base-launch>)

[How we select and route models in Chota](<https://agents.chota.by/en/blog/new-models-may-2026>)
