# Frequently asked questions about Chota, pricing, and launch Canonical HTML: [https://agents.chota.by/en/faq]() Language: en Chota FAQ This is the central Chota FAQ hub. It collects the main questions about the product, pricing, setup, services, and current capabilities. ## How this FAQ works Open the relevant question and get a direct answer without a long marketing introduction. - One hub page for all key questions - A separate direct answer for each important question - A direct answer in the first screen - Internal links to product, pricing, services, and blog pages ## What questions are covered here The FAQ is built around real buyer uncertainty: product scope, pricing, launch timing, and when a service is better than a subscription. ### What Chota is and what is live Product Knowledge-based answers, requests, and a team-assisted voice pilot. ### How payment works Pricing Cloud subscription: 150 BYN/month. Voice costs 0.31 BYN/minute: 31 coins at 0.01 BYN each. ### When a services project is needed Services Questions about Telegram bots, AI outsourcing, and non-standard tasks on request. ## Questions about Chota Open the relevant question below. Each card leads to its own answer page with internal linking. ## Core Chota pages ## What is Chota? Chota provides AI agents for calls and messages. Agents answer from company materials, capture requests, and save conversation outcomes. [What is Chota?]() ## What is available in Chota? You can configure a knowledge-based agent and connect Telegram or a website widget. Phone calls are launched through a team-assisted pilot. [What is available in Chota?]() ## How is the voice pilot connected? Voice is available through a team-assisted pilot: we agree on the scenario and number, then test calls before launch. [How is the voice pilot connected?]() ## How does Chota payment work? The new cloud plan is arranged through the Chota team. We agree on the scenario, connection terms, and payment. [How does Chota payment work?]() ## What happened to Chota Lite and Plus? Lite and Plus are legacy plans. New connections use the 150 BYN/month cloud subscription plus actual usage. [What happened to Chota Lite and Plus?]() ## How is agent usage charged? Cloud subscription: 150 BYN/month. Voice costs 0.31 BYN/minute: 31 coins at 0.01 BYN each. [How is agent usage charged?]() ## When do I need a custom project? A custom project fits non-standard automation, integrations, or self-hosted deployment. [When do I need a custom project?]() ## How quickly can we launch Chota? Launch timing is agreed after reviewing materials, the phone number, and the scenario. A voice pilot requires setup and test calls. [How quickly can we launch Chota?]()