You can’t answer everyone
A customer gets in touch while your team is busy. An agent handles the enquiry in a connected channel and asks what they need.
For businesses with recurring calls and messages
AI agents for calls and messages
Answer from your company’s materials, handle enquiries and save conversation outcomes.
Create an agentWe set up voice with you: choose a scenario, connect a number and test the calls.
Sound familiar?
More enquiries than your team can handle?
You repeat the same answers
Prices, services, opening hours. Add your company’s materials so the agent can use them in its answers.
You copy call notes by hand
A transcript and saved task remain after the conversation, giving your team a clear next step.
From setup to your first enquiry
Set up an agent for your business.
A workflow for service businesses, appointments, sales and support.
Describe your company, the agent’s role and the task it helps customers with.
Voice agent · pilot
What you get after a call.
The agent takes the call, clarifies the request and saves the outcome. This anonymised example is based on a product demonstration.
01 / Call
A customer requests a callback
02 / Transcript excerpt
Customer
Could you call me back after five today?
Agent
I’ll save a task to call you back today after 5 pm.
03 / Saved task
Call the customer back
Today, after 5 pm
Task saved in the appThis example saves a task and the conversation outcome. Delivery to your CRM or another service is configured and tested separately.
Pricing
Subscription plus voice minutes
Estimate your agent’s monthly cost. Phone connection and carrier terms are agreed separately.
Chota
Start using an agent and test your voice workflow.
150 BYN / month
31 Chotacoins per minute = 0.31 BYN / min
Enter a whole number from 0 to 50,000 or move the slider.
- Subscription
- 150 BYN
- Voice, Chotacoins
- 31,000
- Voice, BYN
- 310 BYN
Estimated monthly total460 BYN
Chotacoins are a voice cost estimate unit: 1 Chotacoin = 0.01 BYN.
Phone number and carrier services are charged separately under the connection terms.
The Chota team arranges the new plan. We launch voice as a pilot with the Chota team: agree on the workflow, configure the connection and test calls.
Create an agentEnterprise
Implementation around your company’s processes, with support from the Chota team.
- Implementation, from
- 6100 BYN
- Monthly support, from
- 2200 BYN
- Business workflow configuration
- CRM, knowledge and required integrations
- Quality checks and launch support
- Volume, integrations and deployment on your servers are quoted separately
How do I connect a phone number?
Create an agent, then open Channels → Phone calls. Leave your contact details for setup. The number starts taking calls after configuration and testing with the Chota team.
Where do the answers come from?
From the instructions and materials you add: services, prices, policies and common questions. Test it with your customers’ questions and set rules for requests your materials don’t cover.
Can a person take over?
During the pilot, we agree when the agent should stop the automated flow and save a task for your team. Call transfers, notifications and CRM actions depend on your connection and are tested separately.
What costs extra?
Phone numbers and carrier charges depend on connection terms. Message volumes, custom integrations and deployment on your servers are quoted separately. The calculator shows the subscription and selected voice minutes.
Can I buy Chotacoins in my account?
They currently express the estimated price on this website. The team arranges the new plan. The calculator does not top up a balance or change an existing subscription.
Start with one agent.
Add your company’s materials and check the answers. We’ll set up voice together.
Create an agent